Privacy Policy

Effective Date: 27 August 2025

This Privacy Policy explains how My English Tutor ("MyEnglishTutor.ch", "MET.ch", "we", "our", or "us") collects, uses, and protects your personal information when you use our website www.myenglishtutor.ch or book lessons with us.

1. Information We Collect

When you use our website or book lessons, we may collect:

- Your name, email address, and contact details.

- Information about your learning goals (shared in forms or trial calls).

- Payment details (processed securely by third-party providers; we do not store credit card numbers).

2. How We Use Your Information

We use the information we collect to:

- Arrange and deliver lessons.

- Respond to inquiries and provide customer support.

- Process payments and manage bookings.

- Improve our services and communications.

3. Lesson Arrangements and Payments

- Lessons are arranged at the discretion of My English Tutor (MET.ch) once payment has been received.

- Payment confirms your commitment to the agreed package.

- Refunds are handled at the discretion of MET.ch and only within reasonable circumstances (e.g. illness, emergency, or other fair grounds).

- We expect commitment from both sides — tutor and student — once lessons are booked and paid for.

4. Data Sharing and Security

- We will never sell or rent your personal information.

- Your data may be shared only with trusted service providers (such as payment processors or scheduling tools like Calendly) to deliver our services.

- We take reasonable steps to protect your information, but no method of transmission or storage is 100% secure.

5. Your Rights

If you are based in Switzerland or the EU, you have the right to:

- Access, update, or correct your personal information.

- Request that we delete your personal information, subject to legal and contractual obligations.

- Withdraw consent for communications at any time.

To exercise these rights, please contact us at: [email protected]

6. Cookies and Website Usage

Our website may use cookies to improve functionality and analyze website traffic. You can disable cookies in your browser settings, but this may affect your experience on our site.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”

8. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

My English Tutor (MET.ch)
📧 [email protected]
🌐 www.myenglishtutor.ch

Privacy Policy

Effective Date: 27 August 2025

This Privacy Policy explains how My English Tutor ("MyEnglishTutor.ch", "MET.ch", "we", "our", or "us") collects, uses, and protects your personal information when you use our website www.myenglishtutor.ch or book lessons with us.

1. Information We Collect

When you use our website or book lessons, we may collect:

- Your name, email address, and contact details.

- Information about your learning goals (shared in forms or trial calls).

- Payment details (processed securely by third-party providers; we do not store credit card numbers).

2. How We Use Your Information

We use the information we collect to:

- Arrange and deliver lessons.

- Respond to inquiries and provide customer support.

- Process payments and manage bookings.

- Improve our services and communications.

3. Lesson Arrangements and Payments

- Lessons are arranged at the discretion of My English Tutor (MET.ch) once payment has been received.

- Payment confirms your commitment to the agreed package.

- Refunds are handled at the discretion of MET.ch and only within reasonable circumstances (e.g. illness, emergency, or other fair grounds).

- We expect commitment from both sides — tutor and student — once lessons are booked and paid for.

4. Data Sharing and Security

- We will never sell or rent your personal information.

- Your data may be shared only with trusted service providers (such as payment processors or scheduling tools like Calendly) to deliver our services.

- We take reasonable steps to protect your information, but no method of transmission or storage is 100% secure.

5. Your Rights

If you are based in Switzerland or the EU, you have the right to:

- Access, update, or correct your personal information.

- Request that we delete your personal information, subject to legal and contractual obligations.

- Withdraw consent for communications at any time.

To exercise these rights, please contact us at: [email protected]

6. Cookies and Website Usage

Our website may use cookies to improve functionality and analyze website traffic. You can disable cookies in your browser settings, but this may affect your experience on our site.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”

8. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

My English Tutor (MET.ch)
📧 [email protected]
🌐 www.myenglishtutor.ch