Effective Date: 27 August 2025
Welcome to My English Tutor (MyEnglishTutor.ch / MET.ch). By booking lessons with us, you agree to the following Terms & Conditions. Please read them carefully.
1. Lesson Arrangements
- Lessons are arranged directly between the student and My English Tutor (MET.ch).
- Lesson schedules are agreed upon in advance and confirmed once payment has been made.
- Lessons may take place online (via Zoom or another agreed platform).
2. Payments
- Payment is required upfront for all lesson packages.
- Packages are valid for the agreed number of lessons.
- Once payment has been received, lessons will be scheduled accordingly.
3. Cancellations & Rescheduling
- If you need to cancel or reschedule, please notify us at least 24 hours in advance.
- Lessons cancelled with less than 24 hours’ notice may be charged in full.
- Rescheduling is subject to the tutor’s availability.
4. Refund Policy
- Payments are considered a commitment to the lessons.
- Refunds are at the discretion of My English Tutor (MET.ch) and only granted under reasonable circumstances (e.g., illness, emergency, or other valid reasons).
- If the tutor is unable to provide a scheduled lesson, it will be rescheduled at no extra cost.
5. Group Lessons
- Group lessons may be offered at an adjusted price per person.
- In group settings, scheduling and attendance are managed as a group, and missed lessons may not always be rescheduled individually.
6. Student Responsibilities
- Students are expected to arrive on time and prepared for lessons.
- A stable internet connection is required for online lessons.
- Respectful communication and commitment are expected at all times.
7. Tutor Responsibilities
- The tutor will provide professional, high-quality lessons tailored to the student’s needs.
- If the tutor must cancel a lesson, reasonable notice will be given and the lesson will be rescheduled.
8. Liability
- My English Tutor (MET.ch) is not liable for technical issues on the student’s side (e.g., poor internet connection, hardware/software issues).
- Our responsibility is limited to providing lessons as agreed.
9. Privacy & Data
- We respect your privacy. Please refer to our [Privacy Policy](link to privacy policy) for details on how your information is handled.
10. Governing Law
- These Terms & Conditions are governed by Swiss law.
- Any disputes shall be handled under the jurisdiction of Swiss courts.
11. Contact
For questions or concerns about these Terms & Conditions, please contact us:
Effective Date: 27 August 2025
Welcome to My English Tutor (MyEnglishTutor.ch / MET.ch). By booking lessons with us, you agree to the following Terms & Conditions. Please read them carefully.
1. Lesson Arrangements
- Lessons are arranged directly between the student and My English Tutor (MET.ch).
- Lesson schedules are agreed upon in advance and confirmed once payment has been made.
- Lessons may take place online (via Zoom or another agreed platform).
2. Payments
- Payment is required upfront for all lesson packages.
- Packages are valid for the agreed number of lessons.
- Once payment has been received, lessons will be scheduled accordingly.
3. Cancellations & Rescheduling
- If you need to cancel or reschedule, please notify us at least 24 hours in advance.
- Lessons cancelled with less than 24 hours’ notice may be charged in full.
- Rescheduling is subject to the tutor’s availability.
4. Refund Policy
- Payments are considered a commitment to the lessons.
- Refunds are at the discretion of My English Tutor (MET.ch) and only granted under reasonable circumstances (e.g., illness, emergency, or other valid reasons).
- If the tutor is unable to provide a scheduled lesson, it will be rescheduled at no extra cost.
5. Group Lessons
- Group lessons may be offered at an adjusted price per person.
- In group settings, scheduling and attendance are managed as a group, and missed lessons may not always be rescheduled individually.
6. Student Responsibilities
- Students are expected to arrive on time and prepared for lessons.
- A stable internet connection is required for online lessons.
- Respectful communication and commitment are expected at all times.
7. Tutor Responsibilities
- The tutor will provide professional, high-quality lessons tailored to the student’s needs.
- If the tutor must cancel a lesson, reasonable notice will be given and the lesson will be rescheduled.
8. Liability
- My English Tutor (MET.ch) is not liable for technical issues on the student’s side (e.g., poor internet connection, hardware/software issues).
- Our responsibility is limited to providing lessons as agreed.
9. Privacy & Data
- We respect your privacy. Please refer to our [Privacy Policy](link to privacy policy) for details on how your information is handled.
10. Governing Law
- These Terms & Conditions are governed by Swiss law.
- Any disputes shall be handled under the jurisdiction of Swiss courts.
11. Contact
For questions or concerns about these Terms & Conditions, please contact us: